We will setup a Call Architecture and complete the Call Center plan. We will setup Kamilio, OpenSip to prevent or secure the network if needed, Develop the billing module for real time billing.
Kamilio will be used to setup the call center infrastructure. It is integrated with Open Sip server and developed in JavaScript for scalability, security, and ease of use. The billing module has been developed to accommodate real time billing through calls as per call volume.
Setting up an efficient call center can make all the difference between success and failure. Your customer service skills, ability to answer questions, and knowledge of your products is what sets you apart from the competition. However, without properly set up technology systems, it will be difficult to meet customer expectations and time management.
Our experts will work with you to set up your call center. We will configure Kamilio and open sip (to prevent or secure the network) so that your team can speak directly with clients and prospects as quickly as possible. We will also develop a billing module which will allow us to efficiently charge our customers for their time spent talking on the phone.